This is NOT a confirmation of appointment. We will reach out with available dates and times based on your preferences.

As of MAY 1, 2023 we will no longer accept CIGNA health insurance. We accept BCBS, UHC, Aetna, Ambetter and Humana.

We do not accept Traditional Medicare.

I N S U R A N C E A N D P A Y M E N T S :

- Insurance is a contract between you and your insurance provider. We are not a party to that contract and have no authority over coverage decisions. This includes deductibles, non-covered services, co-insurance, secondary insurance, coordination of benefits, pre-existing conditions, and “reasonable and customary” charges. Any questions or complaints regarding your coverage should be directed to your insurance carrier.

- Please provide your current insurance card at least 24 hours before your appointment. If coverage cannot be confirmed in time, you’ll be responsible for the full cost of the visit.

- We are contracted with most insurance plans. If you are not insured by a plan we are contracted with, payment in full is expected at the time of service. Co-payments, coinsurance, and deductibles are due at the time of service. Payments can be made by VISA, MasterCard, Discover, American Express, or cash.

- Please be aware that some or all of the services you receive may be non-covered or not considered necessary by your insurer. Payment for services of this nature will be required at the time of service.

- Referrals are your responsibility. This includes obtaining them prior to visits, tracking visit limits, and monitoring expiration dates.

- We do not have access to real-time usage, shared visit limits, or services received elsewhere (such as PT or other chiropractic care). Please inform us if you are seeing other physical medicine providers.

A C C I D E N T S A N D I N J U R I E S :

- We do not bill Worker’s Compensation, motor vehicle insurance, or Personal Injury claims. These visits are self-pay only.

- Please disclose any accidents upfront. We cannot support documentation requests for incidents we were not informed about at the time of care.

L A T E C A N C E L L A T I O N S A N D N O - S H O W S :

- Please make every effort to cancel or reschedule 24 hours before your appointment. You can do so by contacting us via text or email.

- Patients with a pattern of late cancellations or no-shows will be required to keep a card on file in order to continue booking appointments.

- We allow a 15-minute grace period for appointments. If you arrive more than 15 minutes late, we’re unable to provide the specialized, high-quality care you deserve while respecting the time of patients scheduled after you. In this case, your appointment will be rescheduled and a $35 late fee will apply.

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